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Arbitration conference room - Kramm Court Reporting

11 TASKS THAT PARALEGALS CAN DELEGATE TO COURT REPORTING FIRM

Paralegals oftentimes are the engine that keeps a law firm running.  They are incredibly efficient with time, resources, and know how to delegate
important tasks that need to be done correctly in an expedited manner.  Kramm Court Reporting looks for opportunities to support our paralegal clients.

Below are 11 of the most common tasks that paralegals can rely on a court reporting firm to complete:

1. Find and reserve a conference room anywhere worldwide

2. Set up interpreters

3. Recommend process servers in the area to process deposition subpoenas

4. Provide a common calendar for parties including location, witness name, time, noticing party

5. Organize exhibits and pre-assign exhibit numbers for cases with multi-track depositions

6. Arrange for videographers and the syncing of transcripts

7. Provide suggested language for notices to include video and real-time transcription

8. Archive errata sheets of witnesses’ changes and signature

9. Set up mobile videoconference (MVC) depositions/trial testimony worldwide

10. Set up teleconference depositions with access numbers supplied to all parties

11. Coordinate standing orders of rough drafts, real-time with iPads, synced transcripts, et cetera

It is a pleasure to support our clients and help paralegals coordinate deposition services.  If you would like to learn more about setting up
a mobile videoconference or best practices for teleconference depositions, please read our articles found below or contact me, Rosalie@kramm.com.

Tricks and Tips for Telephonic Depositions

Five Tips for Successful International Mobile Videoconference Depositions

How Paralegals and Legal Secretaries Can Benefit From Having Exhibits in the Cloud

Tips for Videoconferencing Depositions and Trial Testimony

Sample Notice Language for Video and Real-Time Depositions

 

@rosaliekramm  (Twitter)

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Deposition Arbitration Room

ATTORNEYS – 8 ADMONITIONS FOR DEPOSITIONS

As a court reporter, I have sat through thousands of depositions and heard thousands of variances on the admonitions attorneys give the witness at the beginning of a deposition.  Many attorneys have a checklist that they use so as to not forget any particular admonition.  These eight admonitions are the most common:
1. All testimony is under oath just as if the witness were testifying in a court of law.  Penalty of perjury laws apply.

2. Answers need to be audible, no shakes of the head, shoulder shrugs.  “Uh-huh” and “huh-huh” are difficult to interpret in a written form.

3. Witnesses may estimate, should not guess.  (Example:  How much change is in my pocket? = Guess.  How much change is in your pocket? = Estimate)

4. Everything that is said is being taken down by the court reporter verbatim, unless everyone agrees to go off the record.

5. You will have an opportunity to read/sign the deposition transcript and make corrections you believe are necessary.

6. Allow question and any objections to be stated before you speak.  The court reporter cannot take down more than one person speaking at the same time.  Otherwise, the record will be jumbled, and the questions and answers will be disjointed.   Pause before answering so counsel have a chance to object to a question.

7. Objections are for the record.  Unless your counsel instructs you not to answer, you are to answer.  The judge will later decide what questions and answers will be allowed in future proceedings.

8. Breaks are allowed.

________________________________________________________________________________

Admonitions that might bring objections or waive Federal Code provision:

1. You must answer a question that is pending before being allowed to take a break.

2. You will have a chance later to read/sign transcript; but if changes are made, and they are substantive, that can reflect poorly at trial on your being truthful while at the deposition.  (Court reporters are taught that if this admonition is given in a deposition that falls within the Federal Rules, Rule 30 comes into play, and the witness will have the right to read/sign.)

In another related article, we discuss Witnesses Unintentionally Waive Right to Read/Sign Under Federal Rules.

 

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Kramm accepts Aurelio Altruism Award at NCRA annual convention

Rosalie Kramm Receives 2017 Santo J. Aurelio Award for Altruism

The National Court Reporters Foundation recognized long-time NCRA member Rosalie Kramm, RPR, CRR, San Diego, Calif., with the 2017 Santo J. Aurelio Award for Altruism. The award was presented to Kramm during the Awards Luncheon on Aug. 12 at the 2017 NCRA Convention & Expo, held in Las Vegas, Nev.

The Santo J. Aurelio Award is given to a working court reporter with more than 25 years of experience who has given back to the profession and to the court reporting community with no expectation of any reward.  “Having the respect of my peers and colleagues means so much to me.  I love my profession,” Kramm stated.

Kramm began her career as a court reporter in 1981 working for Robinson & Vint Court Reporters. In 1985, she opened Kramm Court Reporting. According to comments submitted by those who nominated her, Kramm is regarded in the profession for her professionalism, willingness to help, and love of promoting the profession.

Press Release – NCRA

 

Deposition Arbitration Room

TIPS FOR TELEPHONIC DEPOSITIONS FOR ATTORNEYS & COURT REPORTERS

Everyone is looking for opportunities to save costs these days in litigation. Many attorneys are choosing to take depositions telephonically so as to not incur travel costs and to save travel time.  Here are some ideas on how to make the telephonic deposition go smoothly.

  1. Have the court reporter with the witness. The reporter is able to swear in the witness and hear every word. As everyone knows, with teleconferences, if two people speak at the same time or there is any type of line interference, it is hard to hear or understand. Having the reporter with the witness ensures a better record.
  2. Advice to court reporters (especially if there are multiple people on the line): Rather than writing down each person’s information, including address and phone number(s), just get the attorney’s full name and website. It is much easier to look up the attorneys and create your appearance page(s) from a website than from scribbling down information over a phone.
  3. Court reporters, speak up if you are not understanding something, can’t hear, or don’t know who is speaking. Before the deposition starts, make a statement, for example, “Please identify yourself before you speak. There are multiple voices, and it is difficult to differentiate between them.” If someone starts speaking, and you are not sure who it is, you may interrupt with, “Excuse me. Who is speaking?” After a while, people will get the hang of it.
  4. Attorneys, if your court reporter interrupts, as discussed above, please be patient and understanding. They are not, in any way, trying to disrupt you. They are only trying to do produce the best record they can of the deposition.
  5. Court reporters, if possible, get a service list before the deposition begins and start inputting your appearance page or get a copy and check off names. You will need to know who the different participants represent. Once again, it is often difficult to get that kind of information with spellings over the phone.
  6. Court reporters, if the firm you are working with agrees and/or if you don’t mind giving out your personal email, give the participants your email address and ask the participants to email you who they represent.
  7. Be confident, court reporter. Nobody enjoys doing a telephonic deposition (or at least most people don’t). If you are polite, organized, and ready for action, your day may turn out to be one of the best ever!

In another related article, we discuss What Attorneys Need to Know When Using a Realtime Court Reporter.

 

@rosaliekramm  (Twitter)

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Tips for Attorneys about Realtime Reporting

9 Tips Attorneys/Realtime Reporting

Having access to the instantaneous transcript provided by a court reporter during a deposition, arbitration, or trial has great value to attorneys. Court reporters can provide the realtime transcript text to attorneys in the deposition suite or courtroom and stream that text to any computer in the world.

The realtime technology has changed in the past two decades. Court reporters used to send the feed via wires (and some still have to in certain courtrooms); then they transitioned to using dongles (USB) ports and routers.  The feed is still for the most part a serial connection which is old technology, but is still the standard.

In my experience 90 percent of the attorneys now rely on court reporters to bring a realtime device (tablet or computer) with the realtime software and drivers already loaded and ready to go.

So what does an attorney that is using realtime need to know?

  1. If you are using CaseNotebook (Thomson Reuters) or TextMap (Lexis Nexis), the court reporter will need to connect to your computer. Popular software that a reporter will use to connect with you: CaseViewNet, LiveLitigation, Stenocast, and Connection Magic.
  2. If the reporter is using LiveLitigation, the reporter can connect locally or stream the realtime text.
  3. If you are using LiveLitigation, CaseViewNet, or Bridge Mobile, you can download free apps to your tablet and  makes notes, marks, and save the transcript as a .ptx file.
  4. If you have installed Bridge on your computer (free software provided by Advantage Software), you can make notes, marks, and export the .ptx file for use in your transcript management software.
  5. The .ptx file once saved in CaseNotebook or TextMap can be updated with the cleaned-up rough draft or final transcript, and you won’t lose your marks and notes made during the realtime transcription.
  6. You can leave the room with your computer or tablet with the realtime transcript during a break, and when you return the transcript will sync back up with the court reporter’s realtime feed when back on the record.
  7. Tip: If you decide to scroll up or mark a portion of the transcript, the realtime feed will stop at the place you are reading/marking. There will always be an icon or a method to turn the scrolling realtime text back on. Ask the court reporter at the beginning of the day how to get back to the scrolling realtime text.
  8. If the reporter is using Stenocast to send the feed, you will need to download drivers into your computer. Go to www.stenocast.com and choose ALL COLORS. Different reporters will have different colored dongles (you don’t need to know why). If you choose all colors, you are covered.

Many realtime court reporters have become techno experts when it comes to serial ports, device managers, and understanding transcript management programs. Our goal is to provide the very best product and service in assisting attorneys in doing their job, and we take great pride in doing so.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

Legal videographer's setup at a deposition

Court Reporters and Legal Videographers = Team

As many of you might know, I am married to a legal videographer, Chris Jordan. Naturally, we met at a deposition, and it was a doozy of a depo.  The deposition took place at the witness’ home.  His two angry Rottweilers greeted us at the door.  The attorneys ordered Domino’s Pizza for lunch, and the witness had a couple of Budweisers.  I thought Chris Jordan was handsome, and therefore I practiced the principle of “act as if,” and acted as if he liked me.

That deposition took place on August 2nd, 1994. Every year I send a thank you note to the attorney who noticed the deposition, and Chris and I celebrate.

What I learned from Chris Jordan is that great videographers genuinely want the court reporters they work with to succeed, have less stress, and produce a great transcript.

What are some of the things videographers do for court reporters?

  1. Provide a live feed of the monitored, clear audio to the reporter’s laptop
  2. Provide a feed from their audio to the court reporter’s headset (and even provide headsets)
  3. Provide a wav file after the deposition for the reporter
  4. If the reporter has a computer issue, take extra time to set up microphones or “do whatever” to give the court reporter more time to troubleshoot whatever the issue might be.
  5. Help to set up iPads around the table and watch to see if the real-time test strokes come up
  6. At breaks offer to get the court reporter coffee, water…
  7. At lunch, offer to grab something for the court reporter
  8. Be empathetic about the level of difficulty, speed, or demeanor of the people at the deposition
  9. When a court reporter starts lifting their shoulders and fidgeting, silently mouth out or signal to the court reporter the time until the next disk change
  10. When necessary, make a disk change before the disk has run out of time

The thing is, many people might say it is the videographer’s job to provide good audio to the court reporter.  But because I work with Chris Jordan and his team of videographers all over the country, I have the privilege of listening to their conversations around the office or maybe while having a beer.  They talk about depositions and court reporters and how much they like the reporters, respect the reporters, can’t believe what court reporters are able to do, and brainstorm new ideas about how to help reporters with different kinds of wav files, compressing files, new software…

I believe legal videographers “go to war” with court reporters, and they get it. I am grateful for their professionalism and kindness and am glad they are on my team.

 

@rosaliekramm (Twitter)

Kramm Court Reporting (Facebook)

Filing the deposition with court - CA CCP

Old-Fashioned Court Reporter?

I have been a Certified Shorthand Reporter for 34 years. When I got out of school, court reporters were still dictating their notes.  There were no computers.  When court reporters were first giving out rough drafts, I thought that was crazy.  Why would an attorney want a transcript that wasn’t perfect?  And then I heard about real-time reporting and thought that would never work.  Why in the world would I let an attorney see my raw writing?  It would be embarrassing.

Now I give out rough drafts and write real-time weekly, including streaming the transcript to remote sites.

BUT I have a feeling I might be old-fashioned in some of my thinking. The new norm is many court reporting firms are owned by non-court reporters, and new court reporters are trained how to punctuate by proofers.  My old-fashioned thinking is they need a court reporter to read their transcripts and teach them the nuances of punctuating a transcript, what to Global, and how to use parentheticals.  Modern reporters who wish to be great will go to seminars put on by their state associations and NCRA, and also might choose to learn online from the brilliant Margie Wakeman Wells on her website Margie Holds Court.  Margie’s website is a tremendous resource with webinars and one-on-one trainings available.  I didn’t know Margie’s website existed until a young reporter asked me if I thought that would help her with her English grammar.  I said, “Absolutely, yes.”

Another old-fashioned idea I have is that court reporters who become licensed shouldn’t put themselves out to be real-time reporters until they have at least two years under their belt. I believe most real-time depositions or trials are going to have complex, sophisticated subject matter, and a new reporter needs time to build speed, stamina, and a sophisticated dictionary.  I understand a new court reporter might have the knowledge to connect computers and send real-time, but my current belief system is that writing thousands of pages and having on-the-job experience would be a prerequisite to successful real-time reporting.  Maybe I am wrong.

As of three years ago, I thought that a court reporter getting out of school had to decide between working in court or freelance and report depositions. With the laying off of court reporters in civil courtrooms in California, the reporters have any option to be a hybrid and do both.  I find many court reporters are still choosing court or depositions, but as time goes on, I have met many young reporters who have a desire to choose court or depositions on any given day.

It has struck me in the last couple of weeks that there are a lot of new ways of doing things, and I am behind. I know a lot about real-time technology, electronic exhibits in depositions, and trial technologies.  I know about social media, connecting with LinkedIn or Facebook, but I am wondering what I don’t know.

My goal is to search out what I don’t know, and my plan is to talk to court reporters around the country at the NCRA convention in Chicago next month and ask them, “What’s happening?”

@rosaliekramm

Kramm Court Reporting – Facebook

january 1

New 2016 Law Applies to California Deposition Notices

A new law requires language to be added to Notices of Deposition, AB 1197, effective January 1, 2016, authored by Assemblywoman Susan Bonilla.

CA CCP 2025.220 now reads as follows with the addition of section (8): 

California Code of Civil Procedure 2025.220

  1. A party desiring to take the oral deposition of any person shall give notice in writing.

The deposition notice shall state all of the following:

(1) The address where the deposition will be taken.

(2) The date of the deposition, selected under Section 2025.270, and the time it will commence.

(3) The name of each deponent, and the address and telephone number, if known, of any

deponent who is not a party to the action. If the name of the deponent is not known, the

deposition notice shall set forth instead a general description sufficient to identify the person or particular class to which the person belongs.

(4) The specification with reasonable particularity of any materials or category of materials, including any electronically stored information, to be produced by the deponent.

(5) Any intention by the party noticing the deposition to record the testimony by audio or video technology, in addition to recording the testimony by the stenographic method as required by Section 2025.330 and any intention to record the testimony by stenographic method through the instant visual display of the testimony. If the deposition will be conducted using instant visual display, a copy of the deposition notice shall also be given to the deposition officer. Any offer to provide the instant visual display of the testimony or to provide rough draft transcripts to any party which is accepted prior to, or offered at, the deposition shall also be made by the deposition officer at the deposition to all parties in attendance. Any party or attorney requesting the provision of the instant visual display of the testimony, or rough draft transcripts, shall pay the reasonable cost of those services, which may be no greater than the costs charged to any other party or attorney.

(6) Any intention to reserve the right to use at trial a video recording of the deposition testimony of a treating or consulting physician or of any expert witness under subdivision (d) of Section 2025.620. In this event, the operator of the video camera shall be a person who is authorized to administer an oath, and shall not be financially interested in the action or be a relative or employee of any attorney of any of the parties.

(7) The form in which any electronically stored information is to be produced, if a particular form is desired.

(8) (A) A statement disclosing the existence of a contract, if any is known to the noticing party, between the noticing party or a third party who is financing all or part of the action and either of the following for any service beyond the noticed deposition:

(i) The deposition officer

(ii) The entity providing the services of the deposition officer

(B) A statement disclosing that the party noticing the deposition, or a third party financing

all or part of the action, directed his or her attorney to use a particular officer or entity to

provide services for the deposition, if applicable. 

___________________________________________________________________________

Below is sample language that law firms can use to comply with Section (8)

The undersigned counsel has been directed to use the court reporting firm that will be used to report the deposition.  

There is a contract between the party noticing this deposition or the entity financing the litigation and the court reporting firm that will be used to report the deposition.  

The aforementioned contract includes the court reporting firm providing services beyond deposition services.

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I Forgot

Oops! The Court Reporter Didn’t Swear In the Witness

The Court Reporters Board of California periodically receives calls from frazzled court reporters who realize they forgot to swear in the witness, and the deposition had started. I know sometimes when an attorney says, “Let’s go on the record.  I need to make a statement,” and then there is colloquy between counsel, everyone’s timing gets off.  The attorneys make their record, and then one of them says to the witness, “Okay.  State your name for the record.”  And there they go…

But then the court reporter remembers that the witness was never sworn in. What does the court reporter do?  The Court Reporters Board of California has been publishing “Best Practices” for different scenarios and situations that happen at the deposition.  The forgetting of swearing in the witness is one such scenario.

The solution suggested by the CA CRB is as follows:

As soon as the reporter realizes the omission, the best practice is to stop the proceeding and place the witness under oath using an extended oath such as: Do you solemnly state the statements you’ve given and the testimony you’re about to give are the truth, the whole truth, and nothing but the truth?” 

If the attorneys want to later argue that there is an issue with the deposition before the witness was sworn, that would be their prerogative. In the meantime, the court reporter has done what is necessary to mitigate the situation.

 

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Moscow MVC

5 Tips for a Successful International Mobile Videoconference Deposition

Last month a paralegal called Kramm to inquire whether we could set up a Skype-like deposition (mobile videoconference) to depose a witness in Moscow. The attorneys would be in San Diego. The paralegal had questions about the logistics of setting up the deposition, the quality of the video/audio, and cost. The attorneys also needed the video to be captured for trial testimony.

We suggested to the paralegal the following 5 steps would need to take place for a successful mobile videoconference (MVC) deposition:

  1. Kramm would use Cameo II as the MVC platform due to the fact that the attorneys would use our Polycom videoconference equipment in San Diego, and at the Moscow location there would be a computer with a webcam available for the witness. Cameo II allows the interface of a traditional videoconference unit with an iPad/PC/MAC. (Note: Using Cameo II rather than a traditional VC unit in Moscow saved the client hundreds of dollars.)
  2. The witness would need to be in an office or location that had hardwire internet capability. (Note: The witness in Moscow chose to wear a headset to ensure clear audio. A teleconference number was set up as backup if the audio was not sufficient with Cameo II.   The teleconference was not necessary. The Cameo II audio was excellent, which saved the client TC costs.)
  3. Approximately a week before the deposition, the witness was sent the Cameo II link and went to the deposition site in Moscow to run a test with Kramm’s VC unit to troubleshoot any issues that might come up.
  4. Kramm had a legal videographer in San Diego capture the video/audio feed off of the Polycom unit, and whose job was to QC the video/audio to preserve the testimony for trial.
  5. A Russian interpreter was in San Diego. She interpreted the testimony in a consecutive mode (not simultaneous) which allowed accuracy for the syncing of the transcript. (Note: In past MVC depositions wherein the witnesses were in Serbia and China, the interpreter was with the witness. We leave it up to the attorneys to decide where the interpreter should be located.)

I am happy to report the Moscow deposition went perfectly, and the client was thrilled with the result. Using the newest mobile videoconferencing technology, attorneys can save a tremendous amount of time and money. It is not always necessary to fly to a foreign country or even out of state to conduct a deposition or preserve trial testimony. It does take planning and knowledge of the pros and cons of the different MVC products in the marketplace. If you have any questions on mobile videoconferencing, let me know. Finding solutions using technology for our clients is what we do best.

 

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