Realtime court reporter writes to computer screen

What Attorneys Need to Know When Using a Realtime Court Reporter

When an attorney participates in a deposition with a realtime court reporter providing instantaneous translation of the testimony, there are best practices that an attorney can use to create a better record and get the most out of the realtime service.

Following are 7 tips for attorneys coming from a court reporter’s perspective:

  1. If you need to use your own laptop because you are utilizing Case Notebook, Case Map, or a different case management software, and it is the first time you are working with a particular reporter, it is important to arrange a meeting with the court reporter/court reporting firm so that drivers can be loaded (if necessary) into your laptop and any connectivity issues that might come up can be resolved. It is very difficult for a court reporter to troubleshoot problems onsite minutes before the deposition or hearing is to begin.

 

  1. If you don’t have realtime software on your laptop, request the court  reporter to bring an extra iPad or device with realtime software installed and ready to go – “plug and play”

 

  1. As an alternative to Tip #2, you can install free software into your computer. Go online and download Bridge software.

 

  1. Don’t worry if you see steno show up in the transcript or if the reporter writes “tier” instead of “tear.”  Court reporters write things out phonetically, and even though realtime court reporters have trained themselves to write for your eyes and write without conflicts (their, there, they’re), when writing on the fly, there may be a proper name that comes up that the reporter doesn’t have in his/her dictionary, and the word won’t translate, or the court reporter may make a misstroke.   The court reporter can read the steno.  The final transcript will have the correct name/word.

 

  1. If you do believe the court reporter misheard a word or number, because something comes up incorrectly on your realtime screen, and the witness was not clear, it would be fine to ask the witness to clarify, “Did you say internet or intranet?”  The court reporter will appreciate the clarification.

 

  1. After the deposition is over, it is a common practice that the realtime court reporter will send or have sent a “cleaned-up” rough draft to you as a part of the realtime service so you can import the cleaner version into your realtime software and maintain your marks and notes.

 

  1. Understand that not all court reporters provide realtime.  When you wish to take a deposition and have realtime services provided, you must inform the court reporting agency that you would like a realtime court reporter.  Many realtime court reporters have special certifications that indicate a proficiency in realtime court reporting.  CRR and CCRR are two of the certifications that a court reporter can attain.  Becoming a CRR or CCRR requires a timed speed test with an incredibly high translation rate (perfect writing).

 

 

Realtime depositions are essential when streaming the transcript text to remote locations.  Using realtime at a deposition also allows attorneys to mark testimony, make notes, see the exact question and answer that might later be used as a clip at trial to be presented to the trier of fact.   Realtime is a powerful tool for litigators.

If you have any questions about realtime court reporting, give us a call at 800.939.0080.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

 

CA CCP 2025.510(a) - Court Reporters

CA CCP 2025.510(a) Court Reporters Transcribe Depositions

Last month I was a court reporter for an all-day deposition. At the end of the day, as I was packing up, I overheard an attorney mention the case might settle.  In an effort to do the right thing, I offered to hold my notes and not transcribe the deposition for a few days to save everyone money.  BIG MISTAKE.  I had this conversation with only one party being present.  The attorney was grateful for the offer and agreed to let me know if they would need the transcript.

Our firm’s turnaround time of transcripts is seven business days. On the tenth day, the attorney that was not present for the “hold notes” conversation after the deposition called wanting to know what was going on, “Is there gamesmanship happening?  We count on your firm getting the transcript out at least by the tenth day.  Why isn’t the transcript out yet?”

CA CCP 2025.510(a) states: “Unless the parties agree otherwise, the testimony at any deposition recorded by stenographic means shall be transcribed.”

I apologized to the attorney, admitted I had made a mistake in offering to save the parties money, and promised to get the transcript out immediately.

While my intent was to do the right thing, save litigation costs, I was wrong and should have thought of the consequences of not having all parties present for the conversation.

It is also interesting to note, CA CCP 2025.510(b) states: “The party noticing the deposition shall bear the cost of the transcription, unless the court, on motion and for good cause shown, orders that the cost be borne or shared by another party.”

In the above scenario, if the attorney whom had asked me not to transcribe my notes asked me to never transcribe my notes, and the other side wanted the transcript, the noticing attorney who didn’t want the transcript would be responsible for payment unless the court orders otherwise.

Being a great court reporter means to always be conscious and transparent in every agreement and conversation.

@rosaliekramm (Twitter)

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CA Rules of Court 8.130

California Rules of Court – 2017 Reporter’s transcript

Reading through the 2017 California Rules of Court regarding court reporter’s transcripts, there are some provisions that are particularly interesting relating to timeliness, the cost of transcripts, and the appellant’s ability to deposit a certified transcript.

APPEAL TRANSCRIPT COST:

8.130(b)(1)(A) The amount specified in the reporter’s written estimate; or (B) An amount calculated as follows:

(i) For proceedings that have NOT been previously been transcribed: $325 per fraction of the day’s proceedings that did not exceed three hours; or $650 per day or fraction that exceeded three hours.

(ii) For proceedings that have previously been transcribed: $80 per fraction of the day’s proceedings that did not exceed three hours, or $160 per day or fraction that exceeded three hours.

(3) Instead of a deposit under (1), the party may substitute:

(A) The reporter’s written waiver of a deposit.  A reporter may waive the deposit for a part of the designated proceedings, but such a waiver replaces the deposit for only that part.

(B) A copy of the Transcript Reimbursement Fund application filed under (c)(1)

(C) A certified transcript of all the proceedings designated by the party.  The transcript must comply with the format requirements of rule 8.144.

 

APPEAL TRANSCRIPT TIMELINESS:

Rule 8.130(d): Superior court clerk’s duties

  1. The clerk must file a party’s notice of designation even if the party does not present the required deposit under (b)(1) or a substitute under (b)(3) with its notice of designation.
  2. The clerk must promptly send the reporter notice of the designation and of the deposit or substitute and notice to prepare the transcript, showing the date the notice was sent to the reporter, when the court receives:
  1. The required deposit under (b)(1);
  2. A reporter’s written waiver of a deposit under (b)(3); or
  3. A copy of the Court Reporters Board’s provisional approval of the party’s application for payment under the Transcript Reimbursement Fund under (c).

Rule 8.130(f): Filing the transcript; copies; payment

  1. Within 30 days after notice is sent under (d)(2), the reporter must prepare and certify an original of the transcript and file it in superior court. The reporter must also file one copy of the original transcript, or more than one copy if multiple appellants equally share the cost of preparing the record (see rule 8.147(a)(2)). Only the reviewing court can extend the time to prepare the reporter’s transcript (see rule 8.60).
  2. When the transcript is completed, the reporter must notify all parties to the appeal that the transcript is complete, bill each designating party at the statutory rate, and send a copy of the bill to the superior court clerk. The clerk must pay the reporter from that party’s deposited funds and refund any excess deposit or notify the party of any additional funds needed. In a multiple reporter case, the clerk must pay each reporter who certifies under penalty of perjury that his or her transcript portion is completed.
  3. If the appeal is abandoned or is dismissed before the reporter has filed the transcript, the reporter must inform the superior court clerk of the cost of the portion of the transcript that the reporter has completed. The clerk must pay that amount to the reporter from the appellant’s deposited funds and refund any excess deposit.
  4. On request, and unless the superior court orders otherwise, the reporter must provide the Court of Appeal or any party with a copy of the reporter’s transcript in computer-readable format. Each computer-readable copy must comply with the requirements of rule 8.144(a)(4).

Filing court transcripts for the Court of Appeal is complicated. My staff have found that many attorneys are not sure when the court reporter is to begin finalizing the appeal transcript.  Receiving formal notice of designations under (d)(2) from the superior court clerk triggers the start time in which the court reporter can produce the appeal transcript.  Our company has had frequent requests from attorneys asking us to begin an appeal transcript before the provisions in (d)(2) occurs.  The transcript is finalized, but the court reporter’s hands are tied without receiving the new appeal case number and how many designations/volumes are formally ordered.

Court reporters that provide court reporting services in the California superior courts (hearings and/or trials) study Rule 8.130 – California Rules of Court.

@rosaliekramm (Twitter)

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Tips for Attorneys about Realtime Reporting

9 Tips Attorneys/Realtime Reporting

Having access to the instantaneous transcript provided by a court reporter during a deposition, arbitration, or trial has great value to attorneys. Court reporters can provide the realtime transcript text to attorneys in the deposition suite or courtroom and stream that text to any computer in the world.

The realtime technology has changed in the past two decades. Court reporters used to send the feed via wires (and some still have to in certain courtrooms); then they transitioned to using dongles (USB) ports and routers.  The feed is still for the most part a serial connection which is old technology, but is still the standard.

In my experience 90 percent of the attorneys now rely on court reporters to bring a realtime device (tablet or computer) with the realtime software and drivers already loaded and ready to go.

So what does an attorney that is using realtime need to know?

  1. If you are using CaseNotebook (Thomson Reuters) or TextMap (Lexis Nexis), the court reporter will need to connect to your computer. Popular software that a reporter will use to connect with you: CaseViewNet, LiveLitigation, Stenocast, and Connection Magic.
  2. If the reporter is using LiveLitigation, the reporter can connect locally or stream the realtime text.
  3. If you are using LiveLitigation, CaseViewNet, or Bridge Mobile, you can download free apps to your tablet and  makes notes, marks, and save the transcript as a .ptx file.
  4. If you have installed Bridge on your computer (free software provided by Advantage Software), you can make notes, marks, and export the .ptx file for use in your transcript management software.
  5. The .ptx file once saved in CaseNotebook or TextMap can be updated with the cleaned-up rough draft or final transcript, and you won’t lose your marks and notes made during the realtime transcription.
  6. You can leave the room with your computer or tablet with the realtime transcript during a break, and when you return the transcript will sync back up with the court reporter’s realtime feed when back on the record.
  7. Tip: If you decide to scroll up or mark a portion of the transcript, the realtime feed will stop at the place you are reading/marking. There will always be an icon or a method to turn the scrolling realtime text back on. Ask the court reporter at the beginning of the day how to get back to the scrolling realtime text.
  8. If the reporter is using Stenocast to send the feed, you will need to download drivers into your computer. Go to www.stenocast.com and choose ALL COLORS. Different reporters will have different colored dongles (you don’t need to know why). If you choose all colors, you are covered.

Many realtime court reporters have become techno experts when it comes to serial ports, device managers, and understanding transcript management programs. Our goal is to provide the very best product and service in assisting attorneys in doing their job, and we take great pride in doing so.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

Legal videographer's setup at a deposition

Court Reporters and Legal Videographers = Team

As many of you might know, I am married to a legal videographer, Chris Jordan. Naturally, we met at a deposition, and it was a doozy of a depo.  The deposition took place at the witness’ home.  His two angry Rottweilers greeted us at the door.  The attorneys ordered Domino’s Pizza for lunch, and the witness had a couple of Budweisers.  I thought Chris Jordan was handsome, and therefore I practiced the principle of “act as if,” and acted as if he liked me.

That deposition took place on August 2nd, 1994. Every year I send a thank you note to the attorney who noticed the deposition, and Chris and I celebrate.

What I learned from Chris Jordan is that great videographers genuinely want the court reporters they work with to succeed, have less stress, and produce a great transcript.

What are some of the things videographers do for court reporters?

  1. Provide a live feed of the monitored, clear audio to the reporter’s laptop
  2. Provide a feed from their audio to the court reporter’s headset (and even provide headsets)
  3. Provide a wav file after the deposition for the reporter
  4. If the reporter has a computer issue, take extra time to set up microphones or “do whatever” to give the court reporter more time to troubleshoot whatever the issue might be.
  5. Help to set up iPads around the table and watch to see if the real-time test strokes come up
  6. At breaks offer to get the court reporter coffee, water…
  7. At lunch, offer to grab something for the court reporter
  8. Be empathetic about the level of difficulty, speed, or demeanor of the people at the deposition
  9. When a court reporter starts lifting their shoulders and fidgeting, silently mouth out or signal to the court reporter the time until the next disk change
  10. When necessary, make a disk change before the disk has run out of time

The thing is, many people might say it is the videographer’s job to provide good audio to the court reporter.  But because I work with Chris Jordan and his team of videographers all over the country, I have the privilege of listening to their conversations around the office or maybe while having a beer.  They talk about depositions and court reporters and how much they like the reporters, respect the reporters, can’t believe what court reporters are able to do, and brainstorm new ideas about how to help reporters with different kinds of wav files, compressing files, new software…

I believe legal videographers “go to war” with court reporters, and they get it. I am grateful for their professionalism and kindness and am glad they are on my team.

 

@rosaliekramm (Twitter)

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Kramm Turrentine have Discovery Conference Centre to host depositions

Kramm Court Reporting merges with Donna V. Turrentine & Associates

KRAMM Court Reporting MERGES with PROMINENT north san diego county court reporting firm – DONNA V. TURRENTINE & ASSOCIATES

[Press Release] San Diego, CA – Kramm Court Reporting announces its merger with Donna V. Turrentine & Associates, a prominent North San Diego County court reporting firm with over 40 years of experience.

Founded in 1979 by Donna V. Turrentine, Donna V. Turrentine Court Reporters has provided quality court reporting services to clients throughout San Diego County with an emphasis of serving the Escondido, Vista, Oceanside, Carlsbad, and San Marcos region.

“I am proud that Donna chose Kramm Court Reporting to provide her clients with the same high quality, excellent service they are accustomed to,” says Rosalie Kramm, founder of Kramm Court Reporting.   “Throughout the last several decades I have heard attorneys rave about Donna and her firm, and now I am extremely proud to carry on what she started back in 1979, a first class, professional court reporting firm.”

“After nearly 40 years of court reporting (38 years as Donna V. Turrentine & Associates), I believe it is time to move into a more technologically advanced arena by merging with Kramm Court Reporting. Rosalie Kramm is a leader in providing state-of-the-art court reporting services, and she has a staff of highly qualified office personnel who help operate a friendly and professional business. I believe my clients will be better served by this merger, and together we will continue to serve our clients, old and new, as a larger, stronger entity.”

ABOUT KRAMM COURT REPORTING:

Kramm Court Reporting, est. 1985, is a full-service. Technology driven court reporting firm headquartered in San Diego, CA. By implementing the best industry practices over three decades, Kramm has evolved into an industry leader and is relentless in championing state-of-the-art technology with a specialty in realtime court reporting. “Unwavering” describes our customer service for clients nationwide. For more information about Kramm Court Reporting, please visit our website at www.kramm.com.

 

ABOUT DONNA V. TURRENTINE & ASSOCIATES – COURT REPORTERS

Founded in 1979, Donna V. Turrentine & Associates has been a steady presence in the court reporting industry throughout North San Diego County.

Filing the deposition with court - CA CCP

California Attorneys – Who Files Original Deposition Transcript?

‘Recently I read a stipulation by Southern California attorneys that the court reporter was relieved of his duty to file the original deposition transcript with the court.   Filing the original deposition transcript with the court is not one of the court reporter’s duties.

CA CCP 2025.550 reads: “(a) The certified transcript of a deposition shall not be filed with the court.  Instead, the deposition officer shall securely seal that transcript in an envelope or package endorsed with the title of the action and marked “Deposition of (here insert name of deponent),” and shall promptly transmit it to the attorney who noticed the deposition.  This attorney shall store it under conditions that will protect it against loss, destruction, or tampering.”

Court reporters, Pengad has the perfect envelope with a clear window so that the caption and deponent’s name on the transcript cover page will show through. The Pengad envelope allows for a professional, easy method to seal the transcript and comply with 2025.550.

 

@rosaliekramm (Twitter)

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Court Hearings and the Court Reporter

Best Practices for Attorneys re the Court Reporter at Hearings

In many county courthouses throughout California, Friday is law and motion day. Every hour a new calendar is called by the judge with approximately 10 matters.  Attorneys will hire a court reporter to report their hearing if they feel it is important to have a record of the proceedings for a later date.  Many attorneys have more than one matter to cover on any given Friday and will rush in, argue their motion, and then immediately leave.  In these situations, it is tough for the court reporter to get the appearances.  Even though the judge will have counsel state their appearances for the record, later it is incumbent upon the court reporter to track down the address, phone number, and email address of each attorney.  Using the California Bar Attorney Search is helpful, but sometimes attorneys say their names incredibly fast, mumble, or have a common name that is shared by many other attorneys in California.

As a court reporter who has reported hundreds of hearings, I thought it might be helpful to suggest best practices to ensure an accurate and quick transcript.

  1. Find time to hand the court reporter your card with information written on it including who you are representing.
  2. When you state your appearance, speak slowly and clearly.
  3. If you cite a case or points and authorities, be ready to email the documents to the court reporter.
  4. When reading a cite, read slowly and enunciate each word. Don’t feel as if you need to rush and skip over the small words.
  5. If you are appearing via CourtCall, state your name and law firm clearly, and spell your last name.
  6. Let the reporter know if you will need a transcript of the hearing. The court reporter will not assume you automatically want the transcript. Many attorneys don’t want the transcript until and unless there is an appeal.
  7. If you know you will want a transcript before the hearing, have whomever is calling the court reporting agency to let the reporter know beforehand a transcript is being requested to be immediately written up. The agency will not send a court reporter who has a backlog and might not be able to quickly get the transcript out.

Court reporters want to do a good job for you. The more information they have, the more efficient they can be in getting out a transcript.

 

@rosaliekramm

Kramm Court Reporting (Facebook)

Filing the deposition with court - CA CCP

Old-Fashioned Court Reporter?

I have been a Certified Shorthand Reporter for 34 years. When I got out of school, court reporters were still dictating their notes.  There were no computers.  When court reporters were first giving out rough drafts, I thought that was crazy.  Why would an attorney want a transcript that wasn’t perfect?  And then I heard about real-time reporting and thought that would never work.  Why in the world would I let an attorney see my raw writing?  It would be embarrassing.

Now I give out rough drafts and write real-time weekly, including streaming the transcript to remote sites.

BUT I have a feeling I might be old-fashioned in some of my thinking. The new norm is many court reporting firms are owned by non-court reporters, and new court reporters are trained how to punctuate by proofers.  My old-fashioned thinking is they need a court reporter to read their transcripts and teach them the nuances of punctuating a transcript, what to Global, and how to use parentheticals.  Modern reporters who wish to be great will go to seminars put on by their state associations and NCRA, and also might choose to learn online from the brilliant Margie Wakeman Wells on her website Margie Holds Court.  Margie’s website is a tremendous resource with webinars and one-on-one trainings available.  I didn’t know Margie’s website existed until a young reporter asked me if I thought that would help her with her English grammar.  I said, “Absolutely, yes.”

Another old-fashioned idea I have is that court reporters who become licensed shouldn’t put themselves out to be real-time reporters until they have at least two years under their belt. I believe most real-time depositions or trials are going to have complex, sophisticated subject matter, and a new reporter needs time to build speed, stamina, and a sophisticated dictionary.  I understand a new court reporter might have the knowledge to connect computers and send real-time, but my current belief system is that writing thousands of pages and having on-the-job experience would be a prerequisite to successful real-time reporting.  Maybe I am wrong.

As of three years ago, I thought that a court reporter getting out of school had to decide between working in court or freelance and report depositions. With the laying off of court reporters in civil courtrooms in California, the reporters have any option to be a hybrid and do both.  I find many court reporters are still choosing court or depositions, but as time goes on, I have met many young reporters who have a desire to choose court or depositions on any given day.

It has struck me in the last couple of weeks that there are a lot of new ways of doing things, and I am behind. I know a lot about real-time technology, electronic exhibits in depositions, and trial technologies.  I know about social media, connecting with LinkedIn or Facebook, but I am wondering what I don’t know.

My goal is to search out what I don’t know, and my plan is to talk to court reporters around the country at the NCRA convention in Chicago next month and ask them, “What’s happening?”

@rosaliekramm

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Stress free Court Reporters

How Court Reporters Can WIN the Stress Game

Stress free Court Reporters

Court reporters live with stress. Whether one has just gotten out of court reporting school and is having to deal with their first deposition, first hearing, first interpreter, whatever first, or one is a seasoned court reporter dealing with fast talking attorneys examining an expert witness in a patent case, stress is a part of the court reporter’s life.

In a recent TedTalk, health psychologist Kelly McGonigal said, “Stress is not the enemy we believe it is. In fact, according to a recent study, stress is only a risk to your health if you think stress is a risk to your health.”  In a study of 30,000 people, which took place over an eight-year period, researchers found that people who experienced a high amount of stress faced a 43 percent increased risk of death if they also believed stress is harmful to their health.  She says, “Instead of viewing stress as a health hazard, learn to make stress your friend.”  People who experienced the most stress, but did not believe it was harmful, had the lowest risk of dying. “Believing stress is bad for you was the 15th largest cause of death in the USA last year, killing more people than skin cancer, HIV, AIDS, and homicide.

“If you can change your mind about stress, you can change your body’s response to stress.”

According to the science, we have two opposing hormone responses to life. There are the fight or flight hormones, cortisol and adrenaline, which speed up your heart rate and create the hyper state which allows you to rapidly react your way out of danger; and there is the comfort and trust hormone, oxytocin, which has the exact opposite effects.  When life is difficult, your stress response wants you to be around people that will help you or comfort you, and being around those kinds of people your body has the built-in mechanism to counter stress, creating oxytocin.

Tony DeAngelis describes the hormone oxytocin in his article, “The two faces of oxytocin,” in Science Watch, published by the American Psychological Association, saying, “Oxytocin is produced mainly in the hypothalamus, where it is either released into the blood via the pituitary gland, or to other parts of the brain and spinal cord.” Oxytocin is described as “the love or cuddle hormone” as it increases feelings of trust and emotional bonding.

McGonigal states, “When you choose to view your stress response as helpful, you create the biology of courage. And when you choose to connect with others under stress, you can create resilience.”

I know when I am really worried about a deadline or a future job that I know is going to be super difficult, and I reach out to one of my dear friends in the court reporting world, people I have met at our state associations meetings, NCRA and STAR conferences, people who have the same stresses and pressures, and I ask for help or comfort, and I get the oxytocin flowing, my exhausting adrenaline surge will shift to positive energy. I am really happy to have found Kelly McGonigal’s TedTalk because now I know that reaching out to my friends is not only fun and makes me happy, but it is going to counteract the stress hormones and keep my healthy.

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