Scanning Court Reporters

Court Reporters and Scanners – Win, Win, Win!

Recently the wonderful Mike Miller, Depoman, posted on Facebook – “Asbestos depo, 5 people in the room, 10+ on the phone.  Expert produces 50 pages of handwritten notes.  Phone people object to not having the notes.  I scanned them, sent them on, and the deposition went forward.”

Many of the great court reporters bring small scanners to depositions or use their smart phones.  I asked a couple of my brilliant court reporting friends what they use and asked if I could share their advice to court reporters everywhere.

Marjorie Peters suggested reporters use the CamScanner app.  You can use your mobile phone to take a picture of whatever needs to be scanned.  It allows for auto edge cropping if you are so inclined to clean up the background.  The CamScanner generates a high-resolution JPEG or PDF file.  CamScanner OCRs text files and then allows you to email the image.  (You can use it also for scanning attorneys’ business cards, notices…”

Mike Miller advises that the Fujitsu ScanSnap ix1500 is the best solution.  He and his brilliant wife, Susan Perry Miller, will set it up unobtrusively across the room and scan exhibits at breaks, which is particularly helpful on rush jobs.  Looking at the Fujitsu web page, some of the benefits are that it is wireless, uses a touch screen, has speedy 30 ppm color scanning, and you can scan 50 sheets in the Automatic Document Feeder.    Mike also likes the ScanSnap s1300.  It will only scan about 20 pages at a time, but it is much more portable than the ix500.

Court reporters are carrying a lot of equipment to the job, and a scanner might seem excessive, but when we are in an intense, high-stake deposition, and can pull off a quick scan, particularly if there are attorneys who are attending remotely, you will become even more invaluable.

Another scenario I can picture is if you have a scopist working remotely on the job while you’re writing, and you can send exhibits that attorneys are reading from, it is a win-win-win.

rosalie@kramm.com

Attorneys - Depositions -
Consciousness

Should I become a court reporter? What about voice recognition technology?

Over the last two years, I have had the privilege to speak to the criminal justice classes at San Marcos High School.  The teacher tells me that the students look forward to meeting the court reporter more so than any of his other legal professional speakers (court clerk, bailiff, and even judge).  When I get to the class, I set up so that they can see my CAT screen on a large monitor, and that allows them to see my steno notes, words-per-minute count, and real-time transcript.  I invite the students to write words on the machine and dictate a mock cross-examination while I write.

One of the questions that always comes up is, “Why don’t they just use a tape recorder or something like Siri?”  I actually look forward to that question, because the answer is so obvious.

But then I started thinking, what is happening with AI anyway?  I know Siri is weak when it comes to accurately writing down the spoken word.  She sometimes gets it right, but for the most part there are mistakes, misinterpretation of words, and bad punctuation.  So I did a little research.

I came across on article on DZone, “Everything You Need to Know About Voice Recognition Technology.”  The article explains how the technology works, and then comments on the “challenges when faced integrating voice capabilities.”

The first challenge mentioned is real-time response behavior.  The author talks about network capabilities and real-time response behavior.  The network connection, microphone, and server needed to fetch the results have to be optimized.

The second challenge is languages and accents.  “Every software doesn’t support all languages, and developers need to identify the regions of their target audience to make strategic decisions regarding languages or accents recognized.”  As court reporters, we know how difficult it is for the human brain to decipher what experts are saying with thick accents, and in the world of IP, I find many of the witnesses are from other countries and have heavy accents speaking about the newest technologies.

The third challenge is punctuation.  The author writes, “This is one of the biggest challenges that is faced when it comes to voice-based software.  Unfortunately, even the best improvements and algorithms may not work because there are virtually endless sentences with different sorts of punctuation.”

After doing my research, I have come to realize once again that the human court reporter who can write clean is essential for making a real-time record.  No machine, algorithm, or technology can perform the job of a great real-time court reporter.  The students in court reporting school have a bright future with many job opportunities in both the court and freelance sector.

 

rkramm@veritext.com

Oxytocin Battles Stress

Three Things I Hate: Stress, Rejection, Worrying – Part 1 Stress

I’m not a social psychologist, but I know how to research a subject on the internet,
and I decided to learn about what the experts say about three things I hate, but are
a huge part of my daily life, feeling stressed, dealing with rejection, and worrying.

My first article in this series will deal with stress.

Part 1 – Stress

Stress is defined as “changes our body and mind experience in response to a
continually changing environment, something you can’t control; for example, traffic.
You can’t control traffic; you can control attorneys talking at the same time or too
fast to a certain extent, but a full day of telling people to talk one at a time is
stressful, and often the court reporter doesn’t have control.

What I discovered in my research is if we adjust ourselves to different circumstances,
stress can actually help us, or hinder us, depending on how we react to it.  When we are
stressed we secrete cortisol/adrenaline, fear or flight hormones.  As a working court
reporter and firm owner, I have relied on adrenaline to write faster and get things done.
I felt being “hyped up” was the way to be most effective.  I start with a double
cappuccino every morning to get my adrenal glands pumping.  But after 40 years, my energy
level is not as strong, and as a consequence I have hypothyroidism and have to take
Synthroid medication.

But, in my research, I learned about a relatively new scientific fact that is incredibly
great.  Oxytocin, the “love hormone” can physiologically battle the harmful effects of stress,
and it is pumped out simultaneously with adrenaline.

What scientists used to believe is oxytocin would only be produced by a mother breastfeeding
her child to help bond with her child.

Physiologically, when we are stressed our arteries get tighter.  Our heart beats faster, We
start breathing more, getting oxygen into our blood cells, which is a good thing, but that
tightening of the arteries is what’s really dangerous.  Oxytocin actually widens the
arteries allowing more blood flow.

The question is:  How do you get oxytocin to secrete in your body? Have you ever noticed when
you are stressed you want to reach out to a friend, confidante, someone you can talk to and
connect with?  When you do connect, you pump out oxytocin.

Personally, when I am stressed out about work or life in general, I look to talk to my husband
or trusted friends.  Just talking dissipates the “flight or fright” feeling.

The lesson is when you are stressed out, talk to a friend and connect – pump out your oxytocin.
Your arteries will open up, and your body will thank you.  Oxytocin = resilience.

Advice from the experts:  Think of your adrenals as a built-in pump, something that gets you
going when you feel that adrenaline rush.  Stop saying, “I am stressed,” but think of yourself as
being in a situation that is giving you stress.  It’s not you.  It’s not your body.  It’s the
situation.  Be curious.  Ask, “Why every single time I am in this situation I get so stressed
out?”  And start your oxytocin pump.

 

Twitter: @rosaliekramm

Court Reporters and Golfers practice for perfection.

COURT REPORTERS – How to Write SUPER FAST with Stress

I was reading a fantastic article in the Wall Street Journal about Francesco Molinari’s win at the British Open Golf Championship, “The Uncomfortable Practice Habits of a Champion,” and immediately thought about court reporters and particularly court reporting students.

The article, by Brian Costa, talks about how in past years Molinari would practice hitting balls on the driving range, hitting perfect shots, was always considered a top golfer, but never made the cut. Molinari was frustrated and decided to hire Dave Alred, a soccer/rugby sports psychologist. Alred wrote the book, “The Pressure Principle.” He advises athletes (court reporters) “you need to add stress to sometimes otherwise mindless practice shots” (speed tapes).

Golfers in many ways are like court reporters. They practice at their own speed, improve at their own pace, and don’t require teammates to make them successful. Becoming a great golfer takes hundreds of hours of practice and a special talent that only certain people are born with. Court reporters learn their theory and then spend hundreds of hours practicing for speed and accuracy, many hours alone only motivated by their strong desire to be great (or pass a speed test).

When Alred was hired by Molinari, Alred asked, “Do you want to be comfortable, or do you want to be ready?” As a court reporter, I know that I can write clean and fast when everyone is speaking clearly with a consistent cadence. But when it is time to pass the CSR, CRR, RMR… even though the speakers are speaking clearly and with a consistent cadence, nerves set in, and the writing becomes a challenge.

Costa writes, “Molinari went on to win the British Open with a stellar short game and almost robotically steady play on a volatile leaderboard. But his ascent to become the first Italian to win a major championship is rooted partly in a change he made only to the past two years. It wasn’t in the way he swung. It was the way he practiced.”

Costa goes on, “At their first session together, at the Riviera Country Club outside Los Angeles, was a preview of how things were about to change. Alred had Molinari practice a tricky flop shot on a downhill lie and asked him to keep hitting it until he had stopped five balls within 3 feet of the hole. It took him 48 tries.”   Alred made Molinari practice at a high frustration level

Another sports psychologist, Cordie Walker says, “We want to have learning environments that foster skills that are retained on the golf course.” (Speed test.) “Desirable difficulty,” a term coined by cognitive psychologist Robert Bjork argues that introducing a certain degree of challenge to the learning process boosts long-term retention.

The bottom line is the experts believe that practicing just for the sake of practice is not good enough. Practice needs to be intense and even uncomfortable. I am thinking it would be good to practice at quick bursts of speeds beyond my capability, slowing down to write sustained complex material, and then have another speed burst. That would be very tiring for my brain, but perhaps a beneficial exercise for increasing speed and accuracy.

I found the article about Molinari to be inspiring. I want to be better. Pushing out of our comfort zone will make us better than ever!

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

 

Setting Goals and Winning

7 Tips for Achieving Your Goals – Attorneys, Paralegals, Court Reporters

I have found reading different experts’ opinions on how to achieve goals to be extremely helpful in not only my writing steno as a court reporter, but in running my business.  The San Diego Union Tribune published one of the best articles I have ever read under their “SUCCESS” column, “Getting to the Goal,” by Marcel Schwantes.

Schwantes cites research performed at the University of Scranton which found that 92 percent of people who set New Year’s goals never achieve them.  Not achieving goals that you mindfully made and set out to achieve, only to fail, is disheartening.  The question is, what do the 8 percent of people who do achieve their goals do differently?

Schwantes’ 7 Tips:

1. Begin with the end in mind.  Write out your goal and then create a roadmap on how to achieve the goal including the sub-goals you need to achieve and the resources that will get you there.

2. Build a support system around you.  Build a network of experts who care about your success in reaching your goals, including friends and colleagues.  Super successful people surround themselves with mentors, coaches, and other successful people in different industries that are like-minded and have a similar desire for greatness.

3. Set specific and challenging goals.  Researchers Edwin Locke and Gary Latham found that when people set specific and challenging goals, it led to higher performance.  For example, if you want to lose 25 pounds by the end of the year, maybe in September you will go on a sugar-free diet for 10 days and in October train to run a 10-K in November.  With clarity, you have a better chance of success.

4. Recognize when you are procrastinating.  Schwantes suggests:  A) Have clearly prioritized to-do lists, schedules, and time frames.  B) Work back from your deadlines to know how long you need and when to get started so you don’t finish late.  C) Focus on one task at a time.

5. Practice the 52 and 17 Rule.  Brad Stulberg and Steve Magness, co-authors of “Peak Performers,” found that adopting the rule of 52 minutes of work and 17 minutes of rest creates an environment for peak performance.

6. Listen to music for focus.  I love this one, and I believe it is absolutely true.  Schwantes suggests the key is to experiment first and find suitable music that helps you focus.  Coffitivity is an app that provides background noise that emulates the ambient sounds of a café.  I think we all have found music to be a great way to keep our energy up.

7. Don’t multitask.  Schwantes says, “The most successful people are patient and avoid juggling many things.”  Research has shown that multitasking can be DAMAGING to your brain.

My goal is to choose one of the goals that I truly want to achieve and mindfully apply these seven steps.  I am excited to start, because I believe I will WIN at the end, and I wish for all of my friends and colleagues to WIN as well.  Let’s go for it!

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

Court Reporters and Legal Videographers Sync Time

Court Reporters – Legal Videographers: How to Change Time in Windows 10 for Syncing

Court reporters working with legal videographers need to sync time before every deposition so that they can provide a transcript with timestamps that match the time on the video that is created by the videographer’s camera’s date/time generator. Videographers have told me that most of the reporters they work with do not know how to change time on their laptops, especially if they are on Windows 10, so the videographers change the time on their cameras.  But I think it is a good idea for the court reporter to know how to change time as well.

There are two problems with changing time on Windows 10. First, it is not obvious or user friendly how to make the change.  Second, Windows 10 does not allow for seconds to be displayed unless you download additional non-Microsoft, third-party software, for example, T-Clock Redux or TClockEx. (I have not vetted either product.)

The first problem is easily dealt with if you follow Method One or Method Two to access the date/time:

Method One:

  1. Right click on the Time on the bottom right-hand side of your computer
  2. Click on Adjust Date/Time.
  3. Click Change under Change Date/Time.

Method Two:

  1. Change date and time in PC settings. Access PC setting by going to Start and clicking on PC settings
  2. Open Time & Language. You will reach the same window as in No. 3 above.

There are two ways to solve the second problem, not being able to set seconds.

    1. I change my time to be the closer choice to the videographer’s time. For example, if the videographer says it is 9:24 and 14 seconds, I would change my time to be 9:24. But if the videographer says it is 9:24 and 48 seconds, I would change my time to be 9:25
    2. Change the time to be whatever the videographer’s next minute is on his/her camera. The videographer has to count down to the minute, and then you hit enter, which can seem like a long time if the countdown is from 10 seconds.(I typically choose No. 1 to solve the problem unless the videographer’s camera is almost on the minute. My personality doesn’t sit well with waiting 45 seconds with my finger hovering over the Enter button. I have things to do getting ready for a deposition to begin.)

The main goal of this article is to let court reporters and videographers understand one issue that only comes up in Windows 10 that we need to think through in order to sync time and create the best product for our clients.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

Certified Shorthand Reporters' ethical obligations in California

Court Reporters’ Legal Obligations – California Code of Regulation

Below is the language that court reporters are to adhere to in California. I have summarized Items 1 through 8 to simplify the regulation for court reporters and attorneys.

Summary:

  1. Court reporters are to make truthful and accurate public statements when advertising professional qualifications and competence and/or services rendered to the public.
  2. Maintain confidentiality of information.
  3. Perform professional services competently. If you determine you are not competent, notify the parties present or the presiding official (judge). The court reporter may continue if all parties present stipulate or upon an order of the presiding official.
  4. Comply with legal and/or agreed-to delivery dates and/or provide prompt notification of any delays.
  5. Promptly notify, when reasonably able to do so, all known parties in attendance at a deposition or civil court proceeding of any request for the preparation of all or any part of a transcript and/or rough draft. (No such notification is necessary if it comes from the Court.)
  6. Act without bias or prejudice against any party or their attorney
  7. Do not enter into a relationship that compromises the impartiality of the CSR, including if compensation is based on the outcome of a proceeding.
  8. Do not give or receive any gift in the aggregate that is more than $100 in a calendar year.

 

FAQs:

Q.  Do I have to put my CSR number on all of my emails after my name and on invoices to the agencies I work for?

A.  In reading No. 1, yes, you proudly will put your CSR number on all professional correspondence after your name.

Q. Do I have to tell the attorneys if the judge asks me to provide a transcript or rough draft?

A.  In reading No. 5, “No such notification is necessary if the request comes from the Court.”

Q.  When I am in court and report a civil trial or hearing, and an attorney asks me to get them a transcript or rough draft, but not to tell opposing counsel, can I do that?

A.  Once again in reading No. 5, the court reporter is to advise all parties if a transcript or rough draft is ordered when reasonably able to do so.

Q.  I cannot keep up with the witness and the attorney has a thick accent. I don’t think I can produce a record. What do I do?

A. According to No. 3, notify everyone. If they stipulate to allow you to continue (writing to the best of your ability) you may continue. (Good luck.)

Q. Is it true that we are not supposed to give a gift that is more than $100 per year to an attorney, legal secretary or paralegal that we do business with?

A.  No. 8 goes into detail about gift-giving, which is a chronic problem in our industry.

______________________________________________________________________________________________________________________________________

CA Code of Regulation, Title 16, Division 24, Article 8, section 2475:

 

(a) Consistent with any action that may be taken by the Board pursuant to Sections 8025 and 8025.1 of the Code, the Board may cite a business that renders professional services, namely shorthand reporting services, within the meaning of Corporations Code Section 13401 or cite or discipline any certificate holder, including suspending, revoking, or denying the certification of a certified shorthand reporter, for violation of professional standards of practice.

(b) Every person under the jurisdiction of the Board who holds a license or certificate, or temporary license or certificate, or business that renders professional services, namely shorthand reporting services, within the meaning of Corporations Code Section 13401, shall comply with the following professional standards of practice:

(1) Make truthful and accurate public statements when advertising professional qualifications and competence and/or services offered to the public.

(2) Maintain confidentiality of information which is confidential as a result of rule, regulation, statute, court order, or deposition proceedings.

(3) Perform professional services within the scope of one’s competence, including promptly notifying the parties present or the presiding officer upon determining that one is not competent to continue an assignment. A licensee may continue to report proceedings after such notification upon stipulation on the record of all parties present or upon order of the presiding officer.

(4) Comply with legal and/or agreed-to delivery dates and/or provide prompt notification of delays.

(5) In addition to the requirements of Section 2025.220(a)(5) of the Code of Civil Procedure, promptly notify, when reasonably able to do so, all known parties in attendance at a deposition or civil court proceeding and/or their attorneys of a request for preparation of all or any part of a transcript, including a rough draft, in electronic or paper form. No such notification is necessary when the request is from the court.

(6) Act without bias toward, or prejudice against, any parties and/or their attorneys.

(7) Not enter into, arrange, or participate in a relationship that compromises the impartiality of the certified shorthand reporter, including, but not limited to, a relationship in which compensation for reporting services is based upon the outcome of the proceeding.

(8) Other than the receipt of compensation for reporting services, neither directly or indirectly give nor receive any gift, incentive, reward, or anything of value to or from any person or entity associated with a proceeding being reported. Such persons or entities shall include, but are not limited to, attorneys or an attorney’s family members, employees of attorneys or an employee’s family members, law firms as single entities, clients, witnesses, insurers, underwriters, or any agents or representatives thereof. Exceptions to the foregoing restriction shall be as follows: (A) giving or receiving items that do not exceed $100 (in the aggregate for any combination of items given and/or received) per calendar year to or from an attorney or an attorney’s family members, an employee of an attorney or an employee’s family members, a law firm as a single entity, a client, a witness, an insurer, an underwriter, or any agent or representative thereof; or (B) providing services without charge for which the certified shorthand reporter reasonably expects to be reimbursed from the Transcript Reimbursement Fund, Sections 8030 et seq. of the Code, or otherwise for an “indigent person” as defined in Section 8030.4(f) of the Code.

Kramm Court Reporters & Legal Video has the court reporters and videographers that are familiar with the rules and are happy to answer any questions you might have about your next deposition.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

 

 

Court Reporters and Attorneys look for work life balance

Finding Work Life Balance – Attorneys and Court Reporters

If one decides to live a better life with work life balance and Googles, “How to achieve work life balance,” one would get over 150,000 hits with advice from psychologists, life coaches, and a myriad of other types of people.

After studying the question, and reading a ton of articles, I finally found the answer. Ready?  Work life balance is a myth.  It is impossible to achieve.  There is no such thing, and many people will beat themselves up trying to find the perfect balance.

I believe many attorneys and court reporters can easily work too much, not take care of their bodies, put off family and friends, having fun, until a more convenient time when there is no expedited transcript or hundreds of pages to scope.   When will that time come?  When you’re old?  Infirmed?  Exhausted?

The experts all agree there are five spheres of life that we have to focus on: HEALTH, WORK, FUN, FAMILY, FRIENDS.  If we don’t give energy to any one of these, our life is not fulfilled.  The experts also say that the key is to integrate all five spheres into your life NOW, to not wait, but use the whole of our workday, home life, and be mindful.

HEALTH SPHERE: We cannot put off taking care of our bodies.  Our bodies are fantastic, and we need to respect and take care of ourselves.   The experts all agree it is important to start off the day with a healthy breakfast.  Super busy people have a habit of not eating (no time) until they are so hungry that chips and junk food seem like a perfect solution.  Plan your meals.  Create a quick, healthy lunch routine.

Did you know you can do yoga in your chair? Attorneys and court reporters sit more than probably any other profession.  If you Google “Chair yoga,” you will be shocked how many great videos there are that show us how we can do simple stretching exercises while at our machines, and they’re not weird yoga poses.  The attorneys will never know you are exercising and stretching.

Exercise doesn’t have to be training for a marathon. It can be a walk around the block.

WORK SPHERE: Attorneys talk super fast.  The seven-hour rule is more like nine hours.  Depositions can go from 9:00 a.m. to 7:30 p.m. easily.  Expedites can come at us any moment like sniper fire.  Some things we cannot control. BUT there are attorneys and reporters who are using their jobs to enjoy life.  When traveling for a deposition, find time to enjoy where you are, even if it is just for an hour.  Your body and brain deserves to enjoy.

When talking about work life, the advice that came up over and over again was organization. Having an organized office, desk, home, and team allows your brain to relax.  When I talk about “organized team,” I mean to be ready with a scopist, back-up scopist, proofreader, housekeeper, gardener, Uber driver, whatever it takes to allow you to do what you do best and make money.

Multitasking has become a big part of our work life because of email, smart phones, and constant information coming at us. BUT multitasking is incredibly bad if you are striving for any type of balance.   In one recent study, Russell Poldrack, a psychology professor at UCLA found that “multitasking adversely affects how you learn.  Even if you learn while multitasking, that learning is less flexible and more specialized, so you cannot retrieve the information as easily.”  People use different parts of the brain for learning and storing new information, and when people are multitasking, the brain scans show people using the part of the brain called the striatum, a region of the brain involved in learning new skills; brain scans of people who are not distracted show activity in the hippocampus, a region involved in storing and recalling information.  Poldrack warns, “We have to be aware that there is a cost to the way that our society is changing; that humans are not built to work this way.  We’re really built to focus.  And when we force ourselves to multitask, we are less efficient in the long run.”

FAMILY SPHERE: Improve family life balance. Don’t be afraid to unplug. Create and stick to a daily routine. Make time for yourself. You need your own time. Take your vacation. Be present. Be consistent. Be accountable. Never feel guilty about taking time for yourself or for taking a vacation. Enjoy every minute. Notice the beauty around you and breathe.

FRIENDS SPHERE: Friends are important. Keep in contact. Don’t keep score. In other words, don’t think, “I invited her over last time. It is her turn to invite me over.” Be loyal. In other words, don’t tell others what your friends have trusted you to know. Remember their birthdays. Deal with any conflict. Be a fan and want for your friends to succeed. Live in the moment. Follow the golden rule. Friends are quality, not quantity.

FUN SPHERE: Find fun wherever, whenever you can. Use music in the morning to help wake you up. Dance in your room. Sing in the shower. Laugh at your pets’ antics. You are allowed to have fun all of the time – so let yourself.

Integration is the key to success

Being off-balance is good for you

Embrace opportunities at all times

Protect your time – Don’t waste time

Learn to say “Let me think about it…” Then think.

Kramm Court Reporting is committed to finding balance and supporting our clients and the reporters we work with in finding their work life balance.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

 

 

 

 

 

 

Deposition Arbitration Room

TIPS FOR TELEPHONIC DEPOSITIONS FOR ATTORNEYS & COURT REPORTERS

Everyone is looking for opportunities to save costs these days in litigation. Many attorneys are choosing to take depositions telephonically so as to not incur travel costs and to save travel time.  Here are some ideas on how to make the telephonic deposition go smoothly.

  1. Have the court reporter with the witness. The reporter is able to swear in the witness and hear every word. As everyone knows, with teleconferences, if two people speak at the same time or there is any type of line interference, it is hard to hear or understand. Having the reporter with the witness ensures a better record.
  2. Advice to court reporters (especially if there are multiple people on the line): Rather than writing down each person’s information, including address and phone number(s), just get the attorney’s full name and website. It is much easier to look up the attorneys and create your appearance page(s) from a website than from scribbling down information over a phone.
  3. Court reporters, speak up if you are not understanding something, can’t hear, or don’t know who is speaking. Before the deposition starts, make a statement, for example, “Please identify yourself before you speak. There are multiple voices, and it is difficult to differentiate between them.” If someone starts speaking, and you are not sure who it is, you may interrupt with, “Excuse me. Who is speaking?” After a while, people will get the hang of it.
  4. Attorneys, if your court reporter interrupts, as discussed above, please be patient and understanding. They are not, in any way, trying to disrupt you. They are only trying to do produce the best record they can of the deposition.
  5. Court reporters, if possible, get a service list before the deposition begins and start inputting your appearance page or get a copy and check off names. You will need to know who the different participants represent. Once again, it is often difficult to get that kind of information with spellings over the phone.
  6. Court reporters, if the firm you are working with agrees and/or if you don’t mind giving out your personal email, give the participants your email address and ask the participants to email you who they represent.
  7. Be confident, court reporter. Nobody enjoys doing a telephonic deposition (or at least most people don’t). If you are polite, organized, and ready for action, your day may turn out to be one of the best ever!

In another related article, we discuss What Attorneys Need to Know When Using a Realtime Court Reporter.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)

Court Reporters - Be Careful with Windows 10 Updates

Court Reporters – WARNING – Windows 10 Updates

One of the great court reporters we work with who is on StenoCat had a HORRIBLE experience setting up in court this week and sent the following alert:

“New Windows update could possibly wreak havoc on your computer settings.

“My computer updated last night, and this morning all my drivers were erased, my Bluetooth was disabled, my software key would not work, and all my COM ports were missing from my Device Manager.

“Also, because that wasn’t enough, my SD card on my writer was “bad” and would not save any new jobs so writing on it and transferring the notes to the computer later was not an option.

“Obviously my writer issue had nothing to do with the Windows update, but it happened all on the same day. Complete system fail.

“While our office staff scrambled to find another reporter to cover my job, I re-loaded my software, my drivers, and somehow managed to get it working in 20 minutes.  I had to write without a dictionary so my tran rate was a big fat zero, and my screen was all red.

“I’ve now reconfigured everything and all is well.

“After you install this latest update, set everything up and test it before you go to a job.  It was probably just a weird thing on my end, but it was super stressful and I want to save you all from living this nightmare.”

_________________________________________________________________________________

From my experience, the best way to handle this problem is to turn off Windows updates.  This is the process according to my Google search:

1.  Click Computer Configuration.

2. Click Policies

3. Click Administrative Templates

4. Click Windows Component

5. Click Windows Update

6. Double click Turn off the upgrade to the latest version of Windows through Windows Update

7.  Click Enable.

Microsoft has made it extremely difficult to stop the updates in Windows 10.  If you can choose to never install updates or you decide when and if you wish to install an update, that is your best bet, in my opinion.

 

@rosaliekramm  (Twitter)

Kramm Court Reporting (Facebook)