ErrorSm

USTPO – When a Deposition Transcript has an Error, What Do You Do?

While reading the rules of the United States Patent and Trademark Office regarding depositions, I came across 37 CFR 2.125(b) and was very surprised to read that if there are typographical or spelling errors in a deposition transcript, the court reporter, aka deposition officer, is to redo the transcript with the corrections. Errata sheets are not accepted by the USTPO. If the corrections are voluminous, the witness may handwrite the correction on the transcript above the original text and initial the correction. BUT “material changes in the text are NOT permitted.”

37 CFR § 2.125(b) The party who takes testimony is responsible for having all typographical errors in the transcript and all errors of arrangement, indexing and form of the transcript corrected, on notice to each adverse party, prior to the filing of one certified transcript with the Trademark Trial and Appeal Board. The party who takes testimony is responsible for serving on each adverse party one copy of the corrected transcript or, if reasonably feasible, corrected pages to be inserted into the transcript previously served.

A party that takes testimony is responsible for having any errors in the transcript corrected, on notice to each adverse party, prior to the filing of the certified transcript with the Board.

If the witness, upon reading the transcript, discovers that typographical or transcription errors need to be corrected, or that other corrections are necessary to make the transcript an accurate record of what the witness actually said during the taking of his or her testimony, the witness should make a list of all such corrections and forward the list to the officer before whom the deposition was taken. The officer, in turn, should correct the transcript by redoing the involved pages.

Alternatively, if there are not many corrections to be made, the witness may correct the transcript by writing each correction above the original text that it corrects, and initialing the correction. Although parties sometimes attempt to correct errors in transcripts by simply inserting a list of corrections at the end of the transcript, this is not an effective method of correction. The Board does not enter corrections for litigants, and the list of corrections is likely to be overlooked and/or disregarded.

While corrections may be made in a transcript, to make the transcript an accurate record of what the witness said during the taking of his or her testimony, material changes in the text are not permitted — the transcript may not be altered to change the testimony of the witness after the fact.

If corrections are necessary, the party that took the deposition must serve on every adverse party a copy of the corrected transcript or, if reasonably feasible, corrected pages to be inserted into the transcript previously served.

If errors are discovered after the transcript has been filed with the Board, a list of corrections, signed by the witness, should be submitted to the Board (and served on every adverse party), together with a request for leave to correct the errors. Alternatively, the parties may stipulate that specified corrections may be made. If the request is granted, or if the parties so stipulate, the party that took the deposition should file a substitute, corrected transcript with the Board.

 

@rosaliekramm Twitter

 

Kramm Court Reporting – Facebook

SwearIn

USPTO – Great Information for Court Reporters and Attorneys – Swearing in a Witness

As court reporters in the patent and trademark litigation world, we are often asked to report depositions in foreign countries. One of the requests that frequently comes up is, who is going to swear in the witness? Certain countries have rules that would prohibit any swearing in on their soil, such as Japan and China.

In doing research regarding USPTO deposition rules, I found the following:

(1) The testimony of witnesses in inter partes cases may be taken by depositions upon oral examination as provided by this section or by depositions upon written questions as provided by § 2.124. If a party serves notice of the taking of a testimonial deposition upon written questions of a witness who is, or will be at the time of the deposition, present within the United States or any territory which is under the control and jurisdiction of the United States, any adverse party may, within fifteen days from the date of service of the notice, file a motion with the Trademark Trial and Appeal Board, for good cause, for an order that the deposition be taken by oral examination.

(2) A testimonial deposition taken in a foreign country shall be taken by deposition upon written questions as provided by § 2.124, unless the Board, upon motion for good cause, orders that the deposition be taken by oral examination, or the parties so stipulate.

(b) Stipulations. If the parties so stipulate in writing, depositions may be taken before any person authorized to administer oaths, at any place, upon any notice, and in any manner, and when so taken may be used like other depositions. By written agreement of the parties, the testimony of any witness or witnesses of any party, may be submitted in the form of an affidavit by such witness or witnesses. The parties may stipulate in writing what a particular witness would testify to if called, or the facts in the case of any party may be stipulated in writing

The “Stipulations” language makes it easy for attorneys to take oral testimony and have the deposition officer swear in the witness.

@rosaliekramm Twitter

Kramm Court Reporting – Facebook

 

lawbooks

Court Reporters and Codes, Rules, and Geographic Stipulations – We Have to Know It All

Court reporters don’t have the luxury of assuming different states and regions all operate in the same way or have the same rules and laws that apply. When reporting a deposition in a matter that is in a jurisdiction that is not familiar, it is important to pay attention and ask questions. There may be stipulations that are typical in certain states or geographical areas. For instance, the waiving of signature is rare in California and typical in other parts of the country or certain types of litigation, such as asbestos. If the signature is waived, it should be noted, and no signature line be provided. Out of habit or a macro, I have seen court reporters insert signature lines and penalty of perjury clauses on transcripts when they are not called for.

Some states are known to court reporters as “nonwrite-up states.” Those are the states wherein attorneys have the custom and habit of not having a deposition transcribed until they believe they will need the transcript for a hearing or trial. California is not one of the nonwrite-up states.

What California is, and which is unique, is it’s a state with a code section that gives the court reporter direction as to whom to charge for the transcript if opposing counsel orders it transcribed and the noticing attorney has asked that the court reporter to not transcribe the stenographic notes.

California Codes, Code of Civil Procedure Section 2025.510 (a) reads: Unless the parties agree otherwise, the testimony at any deposition recorded by stenographic means shall be transcribed. (b) The party noticing the deposition shall bear the cost of that transcription, unless the court, on motion and for good cause shown, orders that the cost be borne or shared by another party.

I have had the situation in which one of my clients has asked that a transcript not be produced. The opposing counsel wants to purchase a copy. In this scenario, I believe this code section triggers the noticing attorney to have the responsibility to pay for the original and one, even if she/he doesn’t want the transcript, unless the parties come to an agreement otherwise.

I understand that Washington State is a nonwrite-up state, and there is no such language in their state codes. Therefore, the Washington State court reporters have to be very careful and not assume a transcript will be written up, always ask; and if opposing counsel orders a copy, it has to be very clear who is going to pay for the transcribing of the original and one. Florida is another nonwrite-up state. I am sure there are others.

Being a great court reporter takes a lot of skill other than just writing steno fast. They have to know the laws that govern their profession. It truly is amazing how wonderful court reporters are and what they do every day. I am proud to be a court reporter.

@rosaliekramm  Twitter

Kramm Court Reporting Facebook

Court Reporters and Legal Videographers – Beware of Address Searches on the Internet

Filling out an appearance page for a deposition or court transcript takes time and concentration. Everything has to be correct. Getting an attorney’s card is the best way to ensure you have the correct information, but as everyone knows many attorneys forget to bring their cards.

Plan B would be to go to the internet. I believe a best practice is to go onto a law firm’s website to get contact information, including the email address. Sometimes with smaller law firms, because attorneys are worried about keeping their information private, the email address is not published.

Plan C would be to go onto the state bar’s website. The California State Bar has an attorney listing website with the name, address, phone number and a high percentage of the time the email address.

I would not use Google Maps as a tool to find a lawyer’s address. In the past month I have found a doctor’s office address to be completely incorrect, and when I called the doctor’s office to confirm their address, they were shocked to hear that Google Maps had it wrong. This week one of our reporters had an incorrect zip code found in Google Maps.

I believe every court reporter’s appearance page in the modern transcript should include the name of the law firm, attorney’s name, address, phone number, and email address. Every great reporter has correct appearances.

@rosaliekramm

like us on Facebook Kramm Court Reporting

USA Team at the World Cup – Reminds me of Great Court Reporters

Watching USA play in the 2014 World Cup in Brazil is inspiring and motivates me to be a better soccer player and court reporter. Why? The USA team with their coach Jurgen Klinsmann got out of their “group of death” because of hard work, planning, skill, and determination. Every court reporter who has graduated from court reporting school, passed a state certification test, passed the CRR, RMR, or RPR, is unbelievably skilled. The question is, what does a court reporter do with that skill?   Do they aspire to go to the World Cup of court reporting? I hope so – why not?

Maybe court reporters need a coach like Jurgen Klinsmann who can see their brilliance and would help motivate, push, and fine-tune the speed and accuracy of a court reporter. Klinsmann’s message to his players was, “Believe!” I am thinking we can use the speakers and teachers at conferences, state conventions, and the NCRA national convention or STAR convention in San Diego as our “coaches.” We need to “believe” in ourselves when it comes to showing off our realtime skills.

I am thinking every job we report is like competing in the World Cup Brazil. Court reporters have the opportunity to be amazing every day. We are constantly challenged by super fast talkers, speakers interrupting each other, witnesses that have strong accents, and dense, complex subject matter. Great court reporters are winning the World Cup!

 

@rosaliekramm

Like Kramm Court Reporting on Facebook

Court Reporters Need Strong Passwords

My bank recently sent me a document with “Techniques for creating strong passwords.” Reading through it my first thought was, “This would be great information for my colleagues.” Court reporters protect private, sensitive testimony, and with the use of DropBox and other FTP sites to send files, having a strong password is essential.

The suggested techniques are as follows:

  1. The longer the better. Your passwords should be eight or more characters in length.
  2. The greater the variety of characters, the harder your password will be to guess. Combine letters, numbers and symbols, including punctuation marks NOT on the upper row of the keyboard.
  3. Instead of using a word, consider converting a memorable phrase into a password. For example, “I have 2 puppies! Fido and Spot” could be expressed as Ih2p!F+S.
  4. Avoid using your login name or other identifiers. Any part of your name, birth date, or social security number (or similar information for your loved ones) could be among the first things cyber criminals will try.
  5. Avoid sequences or repeated characters.
  6. Don’t rely on look-alike substitutions of numbers or symbols. Malicious users will not be fooled by common look-alike replacements, such as “$” for “S” or “@” for “a.”

 

The tips make sense to me, which makes them easier to remember and implement. Having strong passwords is a part of being a great court reporter.

 

@rosaliekramm Twitter

COURT REPORTERS – TIPS TO KEEPING YOUR IDENTITY SECURE

Court reporters, like everyone else on the planet, want to keep their identity secure. Here are eight tips. My next blog will be tips on creating strong passwords.

  1. Keep your personal information safe and confidential. NEVER provide PINS or passwords to anyone.
  2. Create strong passwords (see following blog).
  3. Review your transactions and your account statements regularly.
  4. Update your antivirus software and configure the software to check for updates automatically.
  5. Be cautious in your online activity; log off websites, including e-mail accounts, when you are finished using them.
  6. Remember: If it looks too good to be true, it probably is.
  7. Run System Update to download and install the latest security updates, and configure the software to check for updates automatically.
  8. Purge old email messages containing confidential or personal information from your mailbox folders, including Inbox, Sent Items and Deleted Items.

Some of the above-referenced tips seem to be very simple, but it is good to be mindful that cyber criminals are relentless and want your information.   Court reporters have to be on strange websites constantly looking for spellings of everything from a prescription drug to the newest type of bond adhesive for the crown of a tooth. When I have gone onto certain websites, sometimes I will get an instinctive, danger-danger feeling that something is wrong, and I get out fast. I don’t know if that feeling has any merit or not, but I pay attention. Be safe out there in the cyber world.

 

@rosaliekramm Twitter

Court Reporters, Transcriptionists – Tips for Transcribing Audio Files

From the beginning of time, the world has been in need of transcripts. Cavemen drew on cave walls trying to capture the events of their time. Egyptian Pharos had scribes that wrote on papyrus their thoughts, edicts, and ideas. Today we have stenographers and typists creating transcripts. When it comes to speed in getting a tape transcribed, accuracy, and certification, a court reporter is often asked to transcribe an audio file. As a person who has transcribed hours and hours of audio in my career, I have developed some what I consider to be best practices and ways to be efficient in the quest to transcribe audio.

  1. When asked to transcribe audio, the first question to ask is how long is the file and when does the person need the final transcript. I have found that the majority of the time audio file transcript requests are expedites. You need to calculate how much time it is going to take to get the transcript out.
  2. Be ready to give an estimate of the cost for transcribing the audio file. This is incredibly difficult to do because there are so many factors to weigh in, for instance, quality of audio and how fast people speak.
  3. Most people don’t seem to have FTP sites and will choose to physically deliver the medium rather than upload.
  4. Ask for pleadings, spellings, agendas, meeting minutes, anything the client can send you to help you know who might be talking and what the subject matter of the audio file will be.
  5. Buy a foot pedal from Stenograph or any third-party vendor that allows you to speed up, stop, or slow down a wav file.
  6. I like the audio to be very loud when I am transcribing. I don’t want to use head phones that are plugged into my laptop or where the audio is being played from, because then my audio sync won’t pick up any audio. Therefore, I use an external speaker to play the audio file. The external speaker allows me to turn the volume up very loud.
  7. The majority of the time I will write the file straight through the first time and not stop and start it during inaudible moments. I have a brief for (inaudible) that I stroke when I can’t understand.
  8. For speaker identification, if I don’t have any information about speakers, I use FEMALE SPEAKER and MALE SPEAKER to differentiate different speakers.
  9. The second time I go through I use the audio sync. My general rule is, if I cannot understand a phrase or word after listening three times, I write (inaudible). I don’t listen and listen and listen and listen and listen…
  10. Upon request, I will send my “final” file to the client to listen through and help with speaker identification or inaudible phrases and words. I always re-listen to the portion that has any suggested edits to ensure I agree with the edit.
  11. At the end of the transcript I will certify that I personally transcribed the file to the best of my ability to hear and understand the audio file provided and that I am not an interested party.

I don’t believe any court reporter or person would prefer to transcribe an audio file as opposed to being at the live proceeding. Because of inaudibles, difficult speaker identification, rustling paper near microphones, and a myriad of uncontrolled problems, audio transcription can be a nightmare, but as professionals court reporters do an amazing job when transcribing audio files.

@rosaliekramm Twitter

Kramm Court Reporting – Facebook

Court Reporters – Suggestions on When and How to Interrupt

Court reporters have the job of writing down everything anyone says in a legal proceeding while on the record.  How a court reporter is able to write down anything anyone says is by writing everything phonetically.  Therefore, it is possible for a court reporter to take down the words of an Australian scientist discussing the sequencing of the human genome.

At moments the job can be impossible.  Why?  Because two or more people speak simultaneously, people mumble, and people have heavy accents or speak at 350+ words per minute.

How does a court reporter deal with the situation when it is impossible to take down the record?  What is a polite way to tell someone to slow down or stop mumbling?  There is no easy answer.  For the new court reporter, when and how is especially tough.

The following are my suggestions:

  1. Don’t interrupt to get spellings.  Make a note in the record to check a spelling.  I have a stroke that writes (spelling?) .  Sometimes when I am writing realtime, an attorney will see (spelling?) and write down the correct spelling for me or ask the witness.  It irritates attorneys to have constant interruptions for spellings, particularly if the case has been going on for a while, and the reporters are not sharing word lists.
  2. Don’t interrupt if you hear an unusual phrase.  Write it out phonetically and use the same (spelling?) brief.  Ask at a break what the phrase is.
  3. When two or more people are talking at the same time, politely say something like,  “Please speak one at a time for the record.”
  4. If a witness is constantly starting the answer while the question is still being asked, and it happens three or four times in a row, I will say, “Excuse me.  The witness needs to let the question finish before answering.”  If possible, I will wait until the first break and tell the witness’ attorney.
  5. If the questioning attorney constantly says, “Okay,” during an answer, or “Right,” and the witness is speaking fast, I will just write the answer and not all of the “okays.”  Most of the time the interruptions are almost under the attorney’s breath.
  6. If the testimony is too fast, look at your words per minute meter on your CAT software.  Tell the people, “You are speaking at 325 words per minute” (or whatever it is).  “I need you to please slow down.”
  7. Mumbling.  If you are at a video deposition, ask the videographer for a feed from the microphones, and turn up the volume.  It makes an unbelievable difference in dealing with a mumbler.  Otherwise, I suggest you physically ask counsel to stop, and start scooching your chair towards the witness with your machine.  Get close.  Physically move to show everyone you are having trouble hearing/understanding the witness.  The action will hopefully make the witness more conscious of the fact you are writing down their words.
  8. If the witness has a heavy accent, and you happen to have an extra netbook or realtime device, put a screen in front of the witness (with the attorneys’ permission) to ensure you are writing what they are saying.  Otherwise, you are forced to constantly interrupt.

One thing I know for sure:  If you are working hard and really focusing on getting the record, everyone in the room will respect how difficult your job is – particularly, if it is fast, furious, and really intense.  If you need to interrupt or slow people down, do it.  Be polite.  Try not to be angry (or show that you are angry.)  Court reporters have a really hard job some days.  That is just the way it is.  Luckily, most days are great.

 

My Nine Tips to Pass the California Certified Shorthand Reporter Speed Test

The experts say that if you experience an event with emotion, you will remember that event forever.  Taking the California Certified Shorthand Reporter speed test was an event I will never forget.  I took the test in May of 1981 in Sacramento and traveled there from San Diego by car with four other students.  We all shared a room.   I brought a sleeping bag and slept on the floor.  We were on a budget.  Becoming a court reporter was my dream, my goal, and the excitement was almost tangible.

This morning I am sitting in the Westin LAX lobby waiting for the CR Board meeting to begin, and there are court reporting students everywhere carrying their steno machine.  I know how they are feeling and what is going through their minds.  If I could give them any advice for today it would be:

1        Don’t feel you have to chat today with fellow students to be polite.

2        Don’t feel you need to impress anyone.

3        Be grateful that you have the natural talent to have passed the qualifier.

4        Go inside yourself and be peaceful.

5        Take deep, deep breaths before you go into the room to get oxygen flowing throughout your body.

6        Envision what you want and focus on that for at least a three-minute span of time

7        Be a little arrogant.  Know you can pass the test because you are ready.

8        Don’t listen to any negativity or let anyone throw fear at you.  If necessary, wear earphones and listen to your theme song or positive playlist of music.

9        Be excited.  I liken taking the CSR to going to the Olympics.  Now it’s time to WIN!

I wish all of the test takers good luck.  Being a court reporter is truly wonderful and exciting.  People will look at you with amazement when you tell them what you do.   It is difficult to get out of school, and it takes a tremendous amount of commitment and time, as well as talent.   In the long run, being a court reporter is worth every minute of school and practicing on the steno machine.  I promise.

@rosaliekramm

Kramm Court Reporting (Facebook)